CONTACT INFORMATION:
We answer all our emails as soon as we can Monday-Sunday or if you need Immediate attention please call 989-737-0653 or email rsauve@charter.net. Please use the contact seller or ask the seller question link with ebay before sending communication to my personal email.
PAYMENT POLICY:
We accept paypal, money orders and cashiers checks. If you pay by money order your auction will be held until money order is verified.
SHIPPING:
We ship items as payment are received. We ship USPS Priority Mail with Delivery Confirmation-NO EXCETIONS. We provide and require signature confirmation on any auction when the winning bid is in excess of $250 as required by paypal. We recommend you purchase insurance. We cannot be held responsible for items lost or Damaged in transit. Please note: Due to the size and handle style of the handbags we sell, it is sometimes necessary to use a LARGE BOX when shipping. A large box may also be required if you win multiple handbag auctions. All auctions will be wrapped with loving care to protect them during transit. We always recommend Insurance and include it as an option for every auction. We combine shipping. The cost of combined shipping depends on weight, location of buyer and size of box. Large orders will require UPS shipping. We ship International to Canada, Australia and the UK. WE WILL NOT SHIP TO UNCONFIRMED ADDRESSES~NO EXCEPTIONS. WE WILL ONLY SHIP TO THE ADDRESS SPECIFIED ON YOUR PAYPAL ACCOUNT AS THE SHIP TO ADDRESS.
USPS INSURANCE FEES:
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
$6.50 ................ $400.01 to $500
$7.45 ................ $500.01 to $600
INTERNATIONAL SHIPPING: We will ship to Canada, Australia and the UK. We ship as soon as your payment is received. PLease remember your item must go through customs which can delay receiving your item in a timely manner. We will not mark your item as a gift or pay any custom fees. Any and all extra fees incurred for international shipping are the responsibility of the buyer. WE WILL NOT SHIP TO UNCONFIRMED ADDRESSES~NO EXCEPTIONS.
RETURN POLICY:
14 Day Money Back Guarantee If you receive a item that does not match our auction description and contact us within 7 days from the closing date of the auction, we will give you a full refund. If you receive an item that you are not happy with, we will refund auction less shipping and a 10% restocking fee. Please note when we sell used merchandise it will be listed in auction as "USED" and therefore All Sales will be Final. Returns must be received within 14 days from closing date of the auction.
CONDITION NOTES:
Most of our bag are listed as Store display. This means the handbag is USED as a display handbag in our retail store. It has been handled by customers. It may be in perfect condition, or it may have scratches, nicks, marks, or soil. We try to explain to the best of our ability any problems we see. We are human, and things can be missed. We are not affiliated with nor endorsed by any of the manufacturers we sell.
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