Staff at Invicta Telecare came to work dressed in silver to celebrate 25 years of providing a life saving alarm service that helps over 93,000 residents to live independently at home.

Invicta’s first monitoring centre was officially opened in 1986 by HRH the Duchess of Kent, and was set up to supplement the resident warden services at Tonbridge & Malling Borough Council’s 11 sheltered housing schemes – now owned by Group partner Russet.  It provided a community alarm service to 300 residents and employed just a handful of operators responding to around 450 calls a day based in one small office at Larkfield in West Malling.  

Today it is a 24 hour 365 day service responding to an average of 4000 alarm calls a day and employs closer to 200 staff based at three offices at Borough Green and Larkfield in Sevenoaks, and Andover in Hampshire.

In a typical month Invicta calls the emergency services 1,580 times, asks a doctor or district nurse to attend 520 times and helped over 875 vulnerable people who had fallen at home whilst alone.

Source: 24dash (press release)